Support

Most orders ship within 1–2 business days; once dispatched, delivery is typically 2–5 business days to major Australian metro areas, 5–8 business days for regional/remote

We currently deliver Australia-wide via our website. For overseas orders, please contact us to arrange delivery while we finish implementing international shipping. Global checkout is coming soon—thanks for your patience.

Wrong Address Policy
Please double-check your shipping details at checkout. If you’ve entered the wrong address, contact us immediately with your order number. We can usually update the address within 1–2 hours of purchase (before fulfilment).
If your order has already shipped, we’ll request a carrier intercept/redirection where possible; any fees are payable by the customer. Orders returned to us as Undeliverable/Return to Sender can be reshipped (new shipping charges apply) or refunded minus the original shipping cost. If an addressing error is ours, we’ll make it right at no cost to you.

Yes—Darta Dock can be fitted to most stretched canvases and framed works. Your framer can install it during or after framing.

COAs, artist statements, care/installation notes, edition details, invoices, or show cards (A4/A5).

Yes—framers and galleries get tiered pricing, with free freight on orders of $200+. Apply via our Wholesale page.