Terms

Terms and Conditions

This page outlines the terms and conditions for orders placed through our website. By purchasing our product, you agree to the terms set out below.

We currently only ship within Australia using Australia Post.
Orders are typically dispatched within [X] business days of purchase.
Estimated delivery times may vary depending on your location but are generally between [X–X] business days.
Once dispatched, you will receive a tracking number via email.

Our products are carefully inspected before shipping. However, if your item arrives damaged or is faulty, please notify us within 3 days of delivery by emailing [insert email address] with your order number and clear photos of the issue.
Claims made after 3 days may not be accepted.
We may request the return of the product for inspection before issuing a replacement or refund.
If a return is approved, you will receive further instructions. Return shipping costs will be covered in the case of a verified product fault.

All care is taken to provide accurate product descriptions and imagery. Minor variations in appearance may occur due to natural materials or manufacturing processes.

We are not responsible for delays caused by Australia Post once the item has been dispatched.
We accept no responsibility for parcels lost due to incorrect delivery information provided at checkout. Please ensure all shipping details are correct before finalising your order.

If you have any questions about these terms, please contact us